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Terms of Service

1. GENERAL

These Terms of Service (“Terms of Service” or “Terms”) govern the relationship between you and Quest Lab Games Korlátolt Felelősségű Társaság, Alkotás street 55-61, 1123 Budapest, Hungary (“Quest Lab”) regarding your access to and use of Quest Lab’s games, mobile apps, websites, content, products, and any related services (collectively the “Services” as further defined in Section 2).

When you use or access our Services in any capacity, you represent that you are at least 13 years old (or at least 16, if you reside in the EU) and that you understand and agree to these Terms. If you are under the age of 18, you agree that you have gotten permission from a parent or guardian to use our Services.

Our collection and use of personal information in connection with the Services is described in our Privacy Policy, which is incorporated by reference into these Terms.

We may amend these Terms by posting the amended versions on our website or in the supplemental terms of the applicable Service(s). By continuing to access or use our Services after we post amended versions, you confirm your agreement to the Terms, as amended. If you do not agree with any of the changes, you must immediately stop accessing our Services (your license to use our Services will immediately terminate).

This is a legally binding agreement, and you should read it carefully. By installing, using, or otherwise accessing our Services, you confirm your agreement to be bound by these Terms. If you do not agree with any of these terms, you may not install, use, or otherwise access our Services. Use of the Services is void where prohibited.

2. SERVICES

Quest Lab offers users the option to create an account to access additional features in select games. Details about individual games and their features will be provided in this paragraph.

Slay Quest

Slay Quest is an engaging mobile RPG where players transform their hero from a novice adventurer into a formidable Champion. The game combines the thrill of auto combat with strategic resource management, allowing players to focus on deploying their hero’s abilities for maximum impact. Enhance your hero’s health, damage, and energy regeneration to conquer powerful enemies and defeat the final bosses of each level.

Immerse yourself in Slay Quest’s vibrant and detailed graphics that bring each adventure to life. Success in the game requires strategic thinking and careful planning, making every battle a test of skill and strategy.

The Cloud-Save feature stores a copy of your save game data in the cloud so you can transfer your game progress between devices and restore your progress in case of data loss on your device. The user account is required to enable access across devices and different operating systems.

The leaderboards allow players to compete against each other to see who can achieve the highest scores or complete challenges the fastest. A user account is required when updating players’ leaderboard scores (to authenticate and assign update requests).

3. GRANT OF LICENSE

Subject to your agreement and your continued compliance with these Terms and all relevant Quest Lab policies, we grant you a non-exclusive, non-transferable, non-sublicensable, revocable limited license (subject to the limitations below) to access and use our Services for entertainment purposes. You also agree to comply with all applicable laws when accessing or using the Services.

We reserve the right to determine whether one’s conduct violates these Terms, and to take any action we deem appropriate in accordance with these Terms, including but not limited to removing objectionable content and/or suspending or terminating access to the Services or any portion thereof.

4. RESTRICTIONS

You specifically agree to the following license restrictions in connection with the Services:

  • If you are under the age of 18, or under the age of legal majority in your jurisdiction, you may not access or use our Services without permission from a parent or legal guardian. You may not use our Services in any capacity if you are under 13 years old (or under 16 years old if you reside in the EU).
  • If you have been previously banned from accessing our Services, you are prohibited from re-accessing the Services without our prior consent.
  • You are prohibited from using our Services to advertise, solicit, or transmit any commercial advertisements, which include but are not limited to chain letters, junk, spam, or repetitive messaging (both targeted and un-targeted).
  • You are prohibited from creating an Account on someone else’s behalf.
  • You are prohibited from creating an Account using inaccurate or false information.
  • You are prohibited from renting, selling, gifting, or giving away your Account or Account-related information.

You further agree that under no circumstance will you:

  • Engage in acts that are inappropriate and/or in conflict with the spirit or intent of the Services or these Terms.
  • Attempt to gain unauthorized access to, circumvent, modify, disrupt, overburden, or otherwise impair any aspect of our Services (including Accounts of others) or related technology, devices, systems or networks.
  • Engage in unlawful, abusive, threatening, obscene, defamatory, libelous, harassing, hateful, violent, racist, or otherwise objectionable or offensive acts, whether by posting and/or transmitting such information through our Services, or by any other means (e.g., by posting links to such content).
  • Use our Services to post, supply or make available any material or information that infringes on any copyright, trademark, patent, trade secret, right of privacy, right of publicity, or any other right of a person or entity.
  • Use our Services to post, display, or transmit any other person or entity’s private information, including personally identifiable and/or financial information.
  • Copy or reproduce (except as expressly permitted), translate, reverse engineer, derive source code from, modify, disassemble, decompile, or create derivative works based on or related to the Services.
  • Scrape, harvest, or extract data from the Services.
  • Seek to obtain advantage or information from our Services using methods not expressly permitted by Quest Lab.
  • Institute, engage in, assist with, or become involved in any form of attacks upon our Services, including but not limited to denial of service attacks, creation or distribution of viruses or malware, or attempts to disrupt our Services or others’ enjoyment of our Services.
  • Create, use, offer, promote, advertise, make available, and/or distribute exploits, cheats, bots, software, hacks, mods or any unauthorized third-party code or software that can be used to interfere with, alter or modify our Services, or that can be used in conjunction with our Services.
  • Use our Services to violate any applicable law or regulation.
  • Use our Services for any activities other than what are reasonably considered the common and usual activities associated with the Services for general entertainment.

5. YOUR ACCOUNT

When you access or use the Services, you have the opportunity to create an account with your e-mail address and a password (“Account”). You are responsible for all use of the Services and activity related to your Account. It is your sole responsibility to maintain the confidentiality of your Login Information (especially your password). You agree not to engage in any acts that may compromise the integrity, fair play, and/or security of your Account, including but not limited to sharing Login Information or permitting unauthorized access, loss, or theft.

If you learn or suspect that your Account has been compromised, please contact us immediately. We also urge you to modify your Login Information to prevent further damage. We will not be responsible to you for any losses or harm you may suffer as a result of an unauthorized person accessing your Account and/or using your Login Information in connection with our Services.

6. SUSPENSION AND TERMINATION OF SERVICES/ACCOUNT

Without limiting any other remedies, we may suspend, terminate, delete, limit, or modify Accounts or access to the Services or any portions thereof, hold, delay, or remove hosted content, take legal and technical steps to prevent access to the Services, or take other action consistent with these Terms, with or without notice to you, if we suspect or determine, in our sole discretion, that you have failed to comply with any of these Terms or have otherwise engaged in illegal activity or improper use of our Services. This may result in the loss or termination of your Account, information, persona, rankings, benefits, Virtual Items, in-game purchases, or other losses.

We are not and will not be held responsible for loss of any Account, information, persona, rankings, benefits, Virtual Items, in-game purchases, or other losses incurred, and are under no obligation to compensate you therefor.

We reserve the right to stop offering and/or supporting our Services or any portion thereof, including but not limited to any particular game, at any time for any reason. If this does occur, your license to access or use the applicable Services will automatically terminate and you may lose access to any content that you may have submitted or were in the process of submitting. We reserve the right to terminate any Account that has been inactive for 180 days or more. We are not required to notify you in advance of these actions, or to provide you any refunds, compensation, or any material or non-material benefit for discontinued or terminated Services or losses resulting therefrom.

You may choose to close your Account for any reason and at any time, but this does not release you from any obligations that may have already arisen. If you choose to exercise this right, please inform Quest Lab that you wish to close your Account by either: (i) deleting your account by clicking the “Delete Account” button in the applicable game or (ii) emailing info@questlab.games and requesting that your Account be closed. You understand that if you close your Account, you may no longer have access to information previously associated with your Account (including, without limitation, your game progress and any Virtual Items associated with your Account).

If your Account is terminated by either party, no refund will be granted; no credits will be credited to you, and you will have no further access to your account.

The following provisions will survive any termination or expiration of these Terms: Sections 2-5, 7-11, 14-16.

7. FEES AND PURCHASE TERMS

You may have the opportunity to purchase Virtual Items and/or Subscriptions (described below) in our games with “real world” money. You may also be able to obtain a limited license to use Virtual Items by redeeming third-party virtual currency. All purchases are final, non-refundable, and non-transferable.

When you purchase a license to use Virtual Items or receive a license to use Virtual Items from us, you agree that your access to and use of such Virtual Items constitutes a purchase of a limited, non-transferable, non-sublicensable, revocable license to use the Virtual Items, which is governed by these Terms and does not constitute a purchase of ownership of the Virtual Items.

We reserve the right to restrict your access to or use of Virtual Items and/or Subscriptions for any reason. In the event that your Account is terminated or suspended for any reason, or if we discontinue our Services or any portion thereof, you will lose your access to and use of Virtual Items, Subscriptions, and all other content associated with your Account, and we are under no obligation to compensate you therefor.

We reserve the right to charge fees for the right to access or use Virtual Items or Subscriptions, and/or may distribute Virtual Items or Subscriptions with or without charge. Any such fees and payments will be clearly disclosed to you prior to purchase. You agree to pay all fees and applicable taxes incurred by you or anyone using your Account. Quest Lab may revise the pricing for Virtual Items, Subscriptions, and any other items offered through the Services at any time.

If we determine, in our sole discretion, that you have violated these Terms or are otherwise engaging in fraudulent activity, we may take any action consistent with these Terms, including without limitation restricting your access to or use of Virtual Items and Subscriptions and/or terminating your Account, and you will not be entitled to a refund.

Virtual Items

We may offer for sale, or allow you to purchase or otherwise acquire in our Services, licenses to use (a) virtual currency, including but not limited to virtual cash or diamonds, all for use in our games (“Virtual Currency”); (b) virtual items (collectively, “Virtual Items”); and (c) subscriptions that grant access to Virtual Currency and/or Virtual Items or other benefits (“Subscriptions”). You may only purchase Virtual Currency or Virtual Items from us or our authorized partners.

Virtual Currency is a limited, non-transferable, non-sublicensable, revocable license to use the Virtual Currency exclusively within our Services, including for the purchase of Virtual Items. We reserve the right to discontinue or modify Virtual Currency and Virtual Items, as well as your ability to purchase or use Virtual Currency or Virtual Items, for any reason and at any time.

Virtual Items and Virtual Currency may never be redeemed for “real world” money, goods, services, or any other thing of monetary value from us or any other party.

Subscriptions

We may offer Subscriptions for certain games that grant you access to Virtual Items, Virtual Currency, and/or other benefits during the subscription period. If you purchase a Subscription, the applicable Subscription fee will be charged to your Account (identified at the point of purchase) at the start of the subscription period and each subscription period renewal, at the then-current Subscription fee rate, unless you cancel your Subscription. You may cancel your Subscription at any time by adjusting your Account settings or contacting our support team.

You acknowledge and agree that we reserve the right to modify the terms of Subscriptions, including the fee and the benefits associated with Subscriptions, for any reason and at any time, and that such modifications will be effective as of the start of your next subscription period following our notice to you of the changes.

Payment Information

All charges for Virtual Items and Subscriptions are payable in advance and final. You agree to pay all fees and applicable taxes incurred by you or anyone using your Account. Quest Lab may revise the pricing for Virtual Items, Subscriptions, and any other items offered through the Services at any time.

If we determine, in our sole discretion, that you have violated these Terms or are otherwise engaging in fraudulent activity, we may take any action consistent with these Terms, including without limitation restricting your access to or use of Virtual Items and Subscriptions and/or terminating your Account, and you will not be entitled to a refund.

Refund Policy

Except as otherwise required by applicable law or provided in these Terms, all purchases are final and non-refundable. Quest Lab may, in its sole discretion, offer refunds for purchases made through our Services in cases where we determine that the refund is warranted.

If you are a resident of the European Union, you have the right to withdraw from your purchase within 14 days of your purchase without giving any reason. However, you acknowledge and agree that if you purchase a digital content item from us, your right of withdrawal is lost once the download of the digital content item has begun.

If you believe you are entitled to a refund, please contact our support team and provide details of your request. Quest Lab will review your request and determine, in its sole discretion, whether a refund is warranted.

8. INTELLECTUAL PROPERTY

All rights, title, and interest in and to the Services, including but not limited to all games, titles, computer code, objects, characters, character names, stories, dialogue, catch phrases, locations, concepts, artwork, animation, sounds, musical compositions, audiovisual effects, methods of operation, moral rights, documentation, in-game chat transcripts, character profile information, recordings of games played using our Services, and the Quest Lab software are owned or licensed by Quest Lab. Quest Lab reserves all rights, including without limitation, all intellectual property rights or other proprietary rights, in connection with its Services.

You may not copy, modify, distribute, sell, or lease any part of our Services or included software, nor may you reverse engineer or attempt to extract the source code of that software, unless laws prohibit those restrictions or you have our written permission.

If you provide us with any suggestions, feedback, or other information about our Services, you agree that we may use such information for any purpose without compensation to you.

9. USER CONTENT

Our Services may include features that allow you to create, share, and upload user-generated content, including but not limited to text, images, and video (“User Content”). You are solely responsible for your User Content and the consequences of sharing or publishing it. You represent and warrant that you have all necessary rights to your User Content and that your User Content does not infringe or violate the rights of any third party.

By submitting or posting User Content, you grant Quest Lab a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, fully transferable, and sublicensable right and license to use, reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, and otherwise exploit your User Content in all formats and distribution channels now known or hereafter devised (including in connection with the Services and Quest Lab’s business and on third-party sites and services), without further notice to or consent from you, and without the requirement of payment to you or any other person or entity.

We may, but are not obligated to, monitor or review User Content. We may remove or disable access to any User Content for any reason, including if we determine, in our sole discretion, that the User Content violates these Terms or is otherwise harmful to our Services or users.

10. DISCLAIMER OF WARRANTIES, FEES, AND PURCHASE TERMS

Without limiting Quest Lab’s liability under Section 11 below, the Services are provided on an “as is” and “as available” basis for your use, with no warranties of any kind, express or implied, including without limitation the warranties of merchantability, fitness for a particular purpose, title, non-infringement, and those arising from the course of dealing or usage of trade. Quest Lab does not warrant that you will be able to access or use our Services at the times or locations of your choosing; that our Services will be of a certain quality or suitability, or will be uninterrupted or error-free; that defects will be corrected; or that our Services are free of viruses or other harmful components.

11. CONFIDENTIALITY

Quest Lab does not require you to provide Quest Lab with any of your confidential or non-public information.

Except as otherwise set forth in this Agreement, each party agrees that all code, inventions, know-how, business, technical, and financial information disclosed to such party (“Receiving Party”) by the disclosing party (“Disclosing Party”) constitute the confidential property of the Disclosing Party (“Confidential Information”), provided that it is clearly identified as confidential at the time of disclosure and is accepted by the Receiving Party as such. In case the Receiving Party believes the Disclosing Party has shared with the Receiving Party information marked as confidential, but which the Receiving Party does not need or has not requested, the Receiving Party will immediately return to the Disclosing Party and/or destroy all records of such information. Notwithstanding the above, any Quest Lab intellectual property and technology shall be deemed Confidential Information of Quest Lab without any marking or further designation.

Except as expressly authorized herein, the Receiving Party will hold in confidence and not use or disclose any Confidential Information.

The Receiving Party’s nondisclosure obligation shall not apply to information which the Receiving Party can document: (i) was rightfully in its possession or known to it prior to receipt of the Confidential Information; (ii) is or has become public knowledge through no fault of the Receiving Party; (iii) is rightfully obtained by the Receiving Party from a third party without breach of any confidentiality obligation; or (iv) is independently developed by employees of the Receiving Party who had no access to such information. The Receiving Party may also disclose Confidential Information if so required pursuant to a regulation, law, or court order (but only to the minimum extent required to comply with such regulation or order and with advance notice to the Disclosing Party).

12. MISCELLANEOUS

You agree that the laws of Hungary govern this Agreement, its subject matter, any action related to this Agreement, and any claim or dispute that may arise, without regard to the conflict of laws rules, and that the United Nations Convention on Contracts for the International Sale of Goods shall have no applicability. You further agree that any disputes or claims related to this Agreement will be resolved by a state court located in Hungary.

If any term of these Terms is held invalid, unenforceable, or void by a court of competent jurisdiction, such term will be enforced to the maximum extent permissible, such holding will not affect the remaining terms, and the invalid, unenforceable, or void term will be deemed amended or replaced by a valid, legal, and enforceable term that matches the intent of the original language as closely as possible.